jl91 Privacy Policy – How We Protect Your Data

§ 1 Introduction

This Privacy Policy applies to jl91 ("we," "us," or "the Platform") and covers all personal data collected, processed, and stored in connection with your use of jl91.vu and any related services. It applies to players who register accounts, make deposits in Philippine Peso, place bets, and interact with any feature of the jl91 platform.

We are committed to handling your personal information with care and in line with our obligations under applicable data privacy principles. This policy explains what data we collect, why we collect it, how long we keep it, and what your rights are as a jl91 user.

This Privacy Policy should be read together with our Terms & Conditions. By continuing to use jl91 after any update to this policy, you accept the revised terms.

§ 2 Information We Collect

When you register and use jl91, we collect certain personal information. The type of data collected depends on your activity on the platform. Below is a summary of the main categories:

We do not intentionally collect sensitive personal information beyond what is necessary for the functions listed above. If you believe you have shared information with us that falls outside these categories, contact us at [email protected].

§ 3 How We Use Your Information

jl91 uses the personal data collected for the following purposes:

• Account Management: To create, maintain, and secure your jl91 account, including login authentication and OTP verification.
• Payment Processing: To process PHP deposits and withdrawals through GCash, Maya, and Philippine bank transfers securely.
• Identity Verification: To verify your identity in line with KYC requirements before processing withdrawals or when account activity requires a review.
• Platform Security: To detect and prevent fraud, unauthorised access, and prohibited conduct as defined in our Terms & Conditions.
• Responsible Gaming: To monitor account activity for signs of problematic betting behaviour and provide relevant support tools. See our Responsible Gaming page for more details.
• Customer Support: To respond to your queries, resolve disputes, and assist with account-related concerns.
• Service Improvement: To analyse usage patterns and improve the jl91 platform experience, including the sports betting, slots, and live casino sections.
• Legal Compliance: To meet recordkeeping obligations and respond to lawful requests from relevant authorities where required.

jl91 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for review, a human team member assesses the situation before any action is taken.

§ 4 Sharing Your Information

jl91 does not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating the platform, subject to strict confidentiality obligations. Categories of recipients include:

• Payment Processors: Philippine e-wallet providers and banking partners involved in processing your PHP transactions. These parties receive only the data required to complete the transaction.
• Identity Verification Providers: Third-party KYC service providers who assist in verifying government-issued IDs during account verification.
• Technology and Infrastructure Partners: Hosting, cloud, and security providers who maintain the technical infrastructure of jl91.vu under data processing agreements.
• Customer Support Tools: Support platform providers who assist in managing player queries and issue resolution, with access limited to relevant account information only.
• Legal and Regulatory Authorities: Where jl91 is required by applicable law or a lawful authority to disclose personal data, we will do so to the minimum extent required.

All third parties with whom jl91 shares personal data are required to handle that data securely and use it only for the specific purpose for which it was shared.

§ 5 Data Retention

jl91 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our operational and legal obligations. In general:

• Account and identity data is retained for the duration of your account and for a period following closure to meet any applicable recordkeeping obligations.
• Transaction records, including PHP deposit and withdrawal history, are retained for a minimum period required by applicable financial recordkeeping standards.
• Communication records, such as support chat logs, are retained for a period sufficient to resolve any follow-up disputes.
• Device and usage data used for fraud detection may be retained in anonymised or aggregated form for longer periods for security analysis purposes.

When personal data is no longer required for any of these purposes, jl91 will securely delete or anonymise it. If you request account closure, your personal data will be handled in accordance with this retention policy and applicable obligations.

§ 6 Cookies and Tracking Technologies

jl91.vu uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the site. We use the following types:

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and keeping your account secure during a visit.
• Performance Cookies: Used to understand how players interact with the platform, such as which pages are visited most frequently, so we can improve navigation and layout.
• Functional Cookies: Used to remember preferences you have set, such as display settings, to make your next visit more convenient.
• Security Cookies: Help detect and prevent fraudulent activity and unauthorised access attempts on jl91 accounts.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of your jl91 account. jl91 does not use cookies to track your activity on third-party websites.

§ 7 Security Measures

jl91 takes the security of your personal data seriously. We apply a combination of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, and loss. Key measures include:

• SSL/TLS encryption for all data transmitted between your device and jl91.vu.
• OTP-based authentication for account login and sensitive account actions.
• Role-based access controls that limit which team members can access personal data, and for what purpose.
• Regular security monitoring and review of access logs to detect unusual activity.
• Secure data storage practices for identity documents submitted during KYC verification.

While jl91 implements these safeguards, no online platform can guarantee absolute security. You also play an important role in protecting your account by keeping your password and OTP credentials confidential and notifying us promptly at [email protected] if you suspect any compromise.

§ 8 Your Data Rights

As a jl91 player, you have the following rights with respect to your personal data:

• Right to Access: You may request a copy of the personal data jl91 holds about you, along with information about how it is being used.
• Right to Correction: If any personal information we hold is inaccurate or incomplete, you have the right to request that we update it.
• Right to Deletion: You may request that jl91 delete your personal data. This right is subject to our legal retention obligations — for example, transaction records may need to be kept for a defined period.
• Right to Object: You may object to certain uses of your personal data, such as use for service improvement analytics, where that use is not strictly necessary for your account.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact the jl91 support team at [email protected]. We will respond to your request within a reasonable timeframe and may need to verify your identity before processing it.

§ 9 Minors and Age Restriction

jl91 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a minor, the account will be suspended immediately and any associated data will be reviewed and handled in accordance with applicable obligations.

If you believe a minor has registered on jl91, please notify us promptly at [email protected] so we can investigate and take appropriate action.

§ 10 Changes to This Privacy Policy

jl91 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When we make material changes, we will update the date shown at the top of this page.

We encourage you to review this page periodically. Your continued use of jl91.vu after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any change, you are welcome to contact us before continuing to use the platform.

§ 11 Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or how jl91 handles your personal data, please reach out to our support team. We aim to respond to all privacy-related inquiries promptly and transparently.

Email: [email protected]

For concerns related to responsible gaming or account self-exclusion, please visit our Responsible Gaming page. For a full overview of your account rights and platform rules, refer to our Terms & Conditions.